Terms and Conditions mino77 – Complete User Guide

01 Definitions and Acceptance of Terms

In this Terms and Conditions document, the following terms refer to "mino77" is an online entertainment platform operating under the official domain mino77.vu and all its subdomains, mobile applications, and related services provided by the mino77 operating company. "User" or "You" refers to any individual who accesses, registers for, or uses mino77 services in any capacity.

By creating an account on mino77 or using the platform's services in any way, you expressly confirm that you have read, understood, and accepted all applicable terms and conditions, including the Privacy Policy and Responsible Gaming policy, which form an integral part of this agreement.

02 Eligibility and Account Registration

To register an account and use mino77 services, users must meet the following requirements:

• Must be at least 18 years old or above the legal age requirement applicable in the user's region to participate in online gambling activities.
• Having full legal capacity to enter into binding agreements under applicable law.
• Not a resident or citizen of any region that explicitly prohibits access to online gambling services.
• Never having had a mino77 account previously closed due to a violation of terms and conditions.

Each user is only permitted to have one active account on the mino77 platform. Creating more than one account by the same individual — whether under their own name or using another person's identity — is a serious violation that may result in the closure of all associated accounts and balance freezing.

When registering an account, you must provide accurate, complete, and up-to-date information. mino77 reserves the right to reject registrations or close accounts that use false or misleading data without prior notice.

03 Identity Verification (KYC)

As part of mino77's commitment to platform security and compliance with industry standards, every user is required to complete the identity verification (Know Your Customer / KYC) before making their first withdrawal.

Documents required in the KYC process include:

• National ID or Passport that is still valid as proof of identity.
• Selfie photo holding a valid identity document.
• Proof of bank account or e-wallet ownership registered as a payment method on your mino77 account.
• Any additional documents required based on the assessment of the mino77 verification team.

The KYC process is typically completed within 24 hours. mino77 guarantees that all submitted documents are used solely for verification purposes and stored with high-level encryption in accordance with applicable data protection standards.

04 Deposits and Withdrawals

Mino77 supports a wide range of local Indonesian payment methods including bank transfers (BCA, BNI, BRI, Mandiri), GoPay, OVO, DANA, QRIS, and mobile credit. All transactions are processed through an encrypted and secure payment system.

Deposit terms:

• Minimum deposit amounts vary by payment method, with the lowest starting from Rp 10,000.
• Deposit funds may only come from a bank account or e-wallet registered under the same user account name.
• Deposits made using an account in another person's name are not permitted unless specifically approved by the mino77 team.
• Mino77 is not liable for deposit delays caused by disruptions to third-party systems (banks or e-wallet providers).

Withdrawal terms:

• Withdrawals may only be made to a verified bank account or digital wallet registered under the same user's name.
• Your first withdrawal requires the KYC process to be completed beforehand.
• Withdrawal processing times vary: e-wallets are typically instant to 5 minutes, while bank transfers usually take 5–30 minutes on business days.
• Bonus balances that have not met the rollover requirements cannot be withdrawn.

05 Bonuses, Promotions, and Rollover

Mino77 offers a variety of bonus and promotion programs for registered users, including welcome bonuses, weekly cashback, reload bonuses, and free spins. Each bonus is subject to specific terms and conditions listed on its respective promotions page.

General mino77 bonus terms:

• Every bonus has a rollover (re-wagering) requirement that must be met before the bonus balance can be converted into a withdrawable balance.
• Rollover requirements are calculated from the total bonus amount received multiplied by the rollover factor stated on the promotions page (e.g., a Rp 100,000 bonus with a 10x rollover = total wagering of Rp 1,000,000).
• Each user is entitled to claim only one welcome bonus. Duplicate claims using different accounts will be cancelled.
• Mino77 reserves the right to cancel any bonus claimed in violation of its terms, including the use of arbitrage systems or bets that do not meet the qualifying requirements.
• Each bonus has its own validity period, as stated in the individual promotion details. Expired bonuses cannot be recovered.

06 Game Rules

All games available on the mino77 platform use Random Number Generator (RNG) technology that has been certified and audited by independent game testing laboratories. This ensures that the outcome of every game is truly random and cannot be predicted or manipulated by anyone, including mino77 itself.

General gameplay terms:

• Game results confirmed by the system are final and binding, unless a documented technical malfunction is proven.
• In the event of a technical disruption affecting gameplay, mino77 will investigate the incident and provide a fair resolution to affected users.
• The use of automated software, bots, or any tools that provide an unauthorized advantage in gameplay is strictly prohibited and will result in permanent account closure.
• Collusion between users to manipulate game outcomes or deceive other users is a serious violation.

07 User Responsibilities

As a mino77 user, you are fully responsible for all activities carried out through your account. This includes keeping your login credentials confidential, not sharing account access with anyone, and ensuring that all activities comply with the applicable terms and conditions.

You are also responsible for:

• Ensuring that your use of mino77 services does not violate any laws applicable in your region.
• Report to the mino77 support team immediately if you suspect unauthorized access or suspicious activity on your account.
• Not using the mino77 platform for money laundering, fraud, or any other illegal activities.
• Providing accurate information and updating your account details whenever changes occur.

Mino77 is not liable for losses resulting from a user's negligence in maintaining account security, including failure to safeguard passwords or sharing login credentials with others.

08 Account Suspension and Closure

Mino77 reserves the right to temporarily or permanently suspend or close a user's account if a violation of these terms and conditions is found. Suspension may be carried out without prior notice in urgent cases involving platform security or game integrity.

Violations that may result in account closure include:

• Creating more than one account by the same individual.
• Use of a false identity or forged verification documents.
• Fraudulent activity, money laundering, or use of funds derived from illegal activities.
• Use of software or devices that provide an unfair advantage in gameplay.
• Harassment or threats directed at mino77 staff or other users.
• Repeated violations of other terms and conditions.

Users whose accounts are closed due to violations are not entitled to a refund of bonus balances. Any remaining real-money balance will be returned after verification and investigation, unless that balance is directly linked to the violating activity.

09 Responsible Gaming

Mino77 takes responsible gaming seriously. We believe online entertainment should remain enjoyable — not a burden or a source of problems. That is why mino77 provides a range of tools accessible directly from your account settings:

• Deposit limit: Set your own maximum deposit limit on a daily, weekly, or monthly basis.
• Loss limit: Set a loss limit you are comfortable with over a given period.
• Session time limit: Set reminders or session time limits for your gameplay.
• Cooling-off period: Temporary break from the platform ranging from 24 hours to 30 days.
• Self-exclusion: Block your access to the mino77 platform for an extended period or permanently.

If you feel your gaming habits have exceeded a comfortable level, we encourage you to use the tools above. Contact the mino77 support team if you need assistance activating any of these features.

10 Privacy and Data Protection

Mino77 is committed to protecting the privacy and personal data of every user. All information collected during registration and verification is used solely for platform operational purposes, including transaction processing, fraud prevention, and compliance with applicable regulations.

Data protection principles applied by mino77:

• Personal data is stored with high-level encryption and can only be accessed by authorized personnel.
• Mino77 does not sell, rent, or share user data with third parties without explicit user consent, except where required by law.
• Users have the right to access, correct, or request deletion of their personal data in accordance with applicable procedures.
• All data transfers are protected by the latest SSL/TLS encryption protocols.

Full details on mino77's data management practices are available on the Privacy Policy.

11 Limitation of Liability

Mino77 provides online entertainment services "as is" and makes no guarantee that the platform will always operate without interruption. mino77 is not liable for losses arising from:

• Technical disruptions to third-party infrastructure such as internet networks, banking systems, or e-wallet providers.
• Losses resulting from a user's negligence in maintaining account security.
• Gaming decisions made by users based on incorrect or unverified information.
• Indirect, consequential, or incidental losses arising from the use of mino77 services.

In no event shall mino77's total liability to a user exceed the amount equivalent to the actual balance in the user's account at the time the incident occurred.

12 Changes to Terms and Conditions

Mino77 reserves the right to modify, update, or revise these terms and conditions at any time based on operational needs, regulatory changes, or service improvements. Any material changes will be communicated to users via platform notifications or registered email at least 7 days before taking effect.

Continued use of the mino77 platform after the effective date of any changes constitutes acceptance of the latest version of these terms and conditions. We recommend users check this page periodically to stay up to date.

The date of the last update will always be displayed at the top of this page for user reference.

13 Contact Us

If you have any questions, concerns, or need clarification regarding these terms and conditions, the mino77 team is available 24 hours a day, 7 days a week via live chat directly on the platform.

You can also reach us via:

• Support email: [email protected] (displayed on this page for reference only)
• Live Chat: Available within the mino77 platform after you log in to your account
• FAQ: Visit the FAQ for answers to the most frequently asked questions